Smile Hotel Shin-osaka

Hotel was amazing they even let us check into our room 2 hours early (pls note it might be a case by case basis). Me and my partner booked the larger room, it was very spacious and the toilet was big with a bidet and bathtub. The staff was very friendly and helpful. The laundry room was very useful, it cost 300 yen per wash and 100 yen to dry per 30 minutes. If you need change the staff at the entrance can help you. The location of the hotel is good too because it's only 5 a minute walk to the closest station, Nishinakajima-Minamigata and 10 minutes to Shin-Osaka station. There are Family Mart, Lawson and 7/11 nearby. I would love to stay at this hotel again.

The hotel was an excellent base for us. It is ~12min walk from the large Shin-Osaka station where you can get underground trains for the city, as well as ordinary and Shinkansen trains. There are also two closer stations which are very useful for getting to/from Osaka city which are ~5 min & 7 min walk. There's a number of eateries, and 24h convenience stores. The staff were friendly, and we could converse in English much of the time. However- this comment applies across Japan and is not unique to the hotel - but typically it greatly helps to be polite and to initially greet staff with some key Japanese phrases before using English / Google translate. The hotel is no frills, and not longer offers breakfast. This suited us well as we were using it as a base to visit other cities and so we were leaving early and getting back late. There are no tourist attractions in this area - but one has such quick access into the city as well as Kyoto , Kobe, Nara etc that it means the hotel is probably cheaper , yet still you have the easy access to places to go. The cost of the hotel was very reasonable. We had a 'large' room by Japanese hotel standards - which made it more comfortable over a 2 week period. There were laundry facilities (washing and drying) - which we used several times and were not expensive.

Good value for money. The staff are very helpful at all times. Rooms are of a good size and beds are comfortable. Shin-Osaka station is just a 7-minute walk from the reception, which is very handy if you are taking Shinkansen in the morning for daily trips. Nishinakajima-Minamigata Metro Station is just a 2 minute walk from the reception to get to the most important landmarks in Osaka within minutes.

I wanted to stay close to Shin-Osaka rail station to visit Hiroshima/Kyoto/Himeji etc. and Smile Hotel was a good choice. Just 5 min to Shin-Osaka, 3 min to nearest metro station. Lots of places to eat and 24h marts around. Hotel looks fresh, room was of a good size (for Japan), very clean, bed comfortable, could open the window which is important for me. They have coin laundry on site (typical for Japanese hotels - very convenient). Wifi worked ok.

It was very close to the subway station and to the shinkansen station, that worked great for us. There were also several convenience stores and restaurants nearby. The staff was very polite and helpfull, and the rooms very clean. We had a great stay.